Powder Springs, Georgia
Contact
Most of what this agency does happens over the phone, by text or by email, not in a lobby. The office is by appointment, so if you'd rather talk it through than fill in a form, call or text 678-903-3936 and the conversation starts there.
Leonard Butts Insurance Agency is independent and appointed with 21 carriers, and it's a small operation on purpose: the person you reach is generally the person who ends up handling what you called about, rather than being passed between departments. Whether it's a first quote, a question about an existing policy, or a claim that needs to get filed, one number and one email address cover all of it.
Reach the agency directly
Leonard Butts Insurance Agency5046 Rosemeade Ct
Powder Springs, GA 30127
- Phone or text
- 678-903-3936 (also accepts text messages)
- Fax
- 770-485-6966 (for documents, not for general questions)
Hours
- Mon-Fri: 9:00 AM - 6:00 PM
- Sat-Sun: Closed
Where
The office sits in Powder Springs, in Cobb County on the west side of metro Atlanta. Coverage is written across the entire state of Georgia from here, and the agency is also licensed in Alabama and South Carolina, so a move across state lines doesn't mean starting over with a new agent.
There's no walk-in lobby or reception desk here, this is a home office, and appointments are set up in advance by phone or email. The everyday work, quotes, policy changes, claims questions, gets done over the phone, by text or by email far more often than in person.
Georgia is where most of the book sits, close in around Austell, Douglasville, Smyrna and Marietta, and further out toward College Park, East Point and Decatur. Distance from Powder Springs isn't a reason to stay with an agent who isn't picking up, since coverage is written statewide and most business never requires being in the same room to begin with.
Looking to start a quote instead of sending a general message? The quote page lists exactly what to have ready. Already a client with a claim or a policy change? That's covered on the claims and service requests page.
Send a message
A phone number is required because most insurance questions get answered faster out loud than back and forth by email. Leave a message any time; it will be picked up during office hours, Monday through Friday, 9:00 AM to 6:00 PM.
What happens after you reach out
A message sent during office hours is usually answered the same day, by phone if you left a number, or by email if that's what you gave. Outside Monday through Friday, 9:00 AM to 6:00 PM, expect a reply the next business day. Nothing about a message here commits you to anything; it just starts the conversation.
If your message is about an active claim or something that can't wait for a callback, skip the form and call or text 678-903-3936directly during office hours. Forms are read in order; a phone call gets a live person faster when something is time sensitive.